GET api/SupportTickets/{IssueID}

Request Information

URI Parameters

Name	Description	Type	Additional information
IssueID		integer	Required

Body Parameters

None.

Response Information

Resource Description

SupportTickets

Name	Type	Additional information
IssueID	integer	None.
Appid	integer	None.
SiteName	string	None.
CategoryID	integer	None.
CategoryName	string	None.
AssignedToUserID	integer	None.
StatusID	integer	None.
StatusName	string	None.
Priority	integer	None.
UserID	integer	None.
TimeSpentInSeconds	integer	None.
Subject	string	None.
Body	string	None.
Email	string	None.
FirstName	string	None.
LastName	string	None.
IssueDate	date	None.
LastUpdated	date	None.
UserName	string	None.

Response Formats

application/json, text/json

Sample:

{
  "IssueID": 1,
  "Appid": 2,
  "SiteName": "sample string 3",
  "CategoryID": 4,
  "CategoryName": "sample string 5",
  "AssignedToUserID": 6,
  "StatusID": 7,
  "StatusName": "sample string 8",
  "Priority": 9,
  "UserID": 10,
  "TimeSpentInSeconds": 11,
  "Subject": "sample string 12",
  "Body": "sample string 13",
  "Email": "sample string 14",
  "FirstName": "sample string 15",
  "LastName": "sample string 16",
  "IssueDate": "2025-10-27T17:55:44.4575508-04:00",
  "LastUpdated": "2025-10-27T17:55:44.4575508-04:00",
  "UserName": "sample string 15 sample string 16"
}

text/html

Sample:

{"IssueID":1,"Appid":2,"SiteName":"sample string 3","CategoryID":4,"CategoryName":"sample string 5","AssignedToUserID":6,"StatusID":7,"StatusName":"sample string 8","Priority":9,"UserID":10,"TimeSpentInSeconds":11,"Subject":"sample string 12","Body":"sample string 13","Email":"sample string 14","FirstName":"sample string 15","LastName":"sample string 16","IssueDate":"2025-10-27T17:55:44.4575508-04:00","LastUpdated":"2025-10-27T17:55:44.4575508-04:00","UserName":"sample string 15 sample string 16"}

application/xml, text/xml

Sample:

<SupportTickets xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/CRMAPI.Models">
  <Appid>2</Appid>
  <AssignedToUserID>6</AssignedToUserID>
  <Body>sample string 13</Body>
  <CategoryID>4</CategoryID>
  <CategoryName>sample string 5</CategoryName>
  <Email>sample string 14</Email>
  <FirstName>sample string 15</FirstName>
  <IssueDate>2025-10-27T17:55:44.4575508-04:00</IssueDate>
  <IssueID>1</IssueID>
  <LastName>sample string 16</LastName>
  <LastUpdated>2025-10-27T17:55:44.4575508-04:00</LastUpdated>
  <Priority>9</Priority>
  <SiteName>sample string 3</SiteName>
  <StatusID>7</StatusID>
  <StatusName>sample string 8</StatusName>
  <Subject>sample string 12</Subject>
  <TimeSpentInSeconds>11</TimeSpentInSeconds>
  <UserID>10</UserID>
</SupportTickets>